We have now confirmed your computer or laptop is not reaching the expected line rate. Next up, we want to check what sync rate your router is communicating at.
- Go to your web browser, such as Chrome or Firefox.
- If you are using our MyRepublic WiFi Hub, type 192.168.1.1 into the URL bar and press enter
- Enter "Admin" into both the username and password field.
- Look at the following section and write down your speeds under "DSL Connected"
The bottom value highlighted is the download rate, and the top is the Upload.
Other VDSL routers will normally show the DSL sync rates too, you might just have to look around in their settings page to find where.
Do the router sync rates match the Expected Chorus Rate within 2-3Mbp/s?