At MyRepublic, we take your feedback seriously. If you are dissatisfied in any way, it’s important we hear about it. We’ll work with you to address your complaint quickly, in an objective, fair and transparent way.
Anyone has a right to make a complaint about MyRepublic. We would like to hear about how we can make things better for you, and you can contact us using various channels.
Submitting your complaint
You can contact us in any of the following ways:
0508 69 34273
Our core office hours are from 8am to 8pm NZT Monday to Friday. Our Technical Support Team is available 8am to 8pm Monday to Friday, and weekends at 10am to 6:30pm
|Chat||https://myrepublic.net/nz/ we are available weekdays from 8am to 8pm|
We'll acknowledge your complaint immediately if you have contacted us by phone, online chat or by completing a feedback form on our website. If you have contacted us via email, we will acknowledge your complaint within two business days of receipt.