What if property owner/neighbors have not responded to consent letter from Chorus?

If the property owners/neighbors have not responded to consent letters from Chorus within 30 days, Chorus will try to follow up with the party by one or more of the below mediums:

  • Second letter
  • Email
  • Phone call
  • Text
  • Site visit

If consents are still not received after 15 more days, the order shall be cancelled. There shall be a six month stand down period before which we can retry to gain consent for fibre installation.

Please note that because of privacy laws, Chorus never reveals to us at any time which individuals have not responded or agreed to the consent request. However, you can help speed up the process. 

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