Can I reschedule my installation/scoping appointment?

For Chorus customers, we strongly recommend that you don't reschedule either of these appointments with the Chorus technician for installation or scoping, however if it's required please contact us at least 24 hours before the scheduled appointment. 

There is no cost penalty for rescheduling the appointment, but we can only set up the next appointment based on the technician's availability.  

For Enable, Northpower, or Ultrafast Fibre customers, please contact the team on the number they originally called you from to reschedule the install.


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