Traditionally Internet Service Providers offered email addresses as a way of attracting and retaining customers, this was in the days before webmail and free email services were common and was a very attractive offering.
Over the years while email has stayed a consistent technology, supporting and maintaining physical platforms has not. The rise of hacking, spamming and viruses drove the need for high security requirements. User demand for flexibility and compatibility across devices and platforms such as apps, webmail and the range of email software quickly became complex, and combined with the cost of storage, these email platforms quickly became a significant cost to the ISP. While these services are labelled as free, the cost is definitely rolled into the internet plan you're paying.
MyRepublic launched when free, online mail services such as gmail and icloud were already common. Most of our users have cloud based emails that are created when they setup their smart phone for the first time.
We realise that some of our customers looking to come to MyRepublic have one of these legacy email systems with other providers, so here is a quick guide on how to transition.
Option A: Keeping your old email address
Some providers will allow you to close your internet account but keep the email open, unfortunately this is likely where you will find out the cost of your free service!
Check if your provider allows email only services. Some may make you keep a dialup service open, but either way there is likely to be a monthly fee of up to $20/month
Option B: Cut the cord!
While it takes a little bit of effort, it's something that you will likely need to do at some point in the next few years. Get it over with now!
- If you don't already have one, create a free mail account on a platform such as Gmail.
- Once the new email is created, set up an "out of office auto reply" on your old email address, telling people that you are no longer using this address and letting them know your new address
- Look through your recent mail history for automated emails, from websites you subscribe too, or companies who send you bills via email. Each of these sites should allow you to update your contact email address. Check for things like utilities providers such as power or water companies, social groups such as newsletters or clubs you may be involved in - even facebook and twitter probably need an update
- Lastly, contact people who email you frequently and let them know your new address
Once all this is done, leave your old mail account open for a month or two so your out of office out reply can steer people you missed to your new address, then close it down