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What do I do if I have to move to another address?

Are you moving to another address? Your MyRepublic connection can move with you for free when you relocate to your new house.

Depending on your existing connection and the fibre availability at your new address, we can transfer your connection to your new address. Contact our customer services team at 0508 MYFIBRE (6934273) to submit your relocation request. 

Please refer to the below tables for additional details. 

On Contract with Fibre:

New Address is Fibre Ready No change in plan, no fees. Connection is transferred to new address
New Address is VDSL Ready, Fibre coming within next 2 months

No change in plan, no fees. Connection is transferred to new address and moved to Fibre once available

New Address is VDSL Ready, Fibre more than 2 months away Your plan will be moved to the VDSL equivalent of your current fibre plan.
New Address doesn't have fibre or VDSL You will need to close your account with MyRepublic. No service can be provided
New Address has another provider If you don't wish to continue with MyRepublic services, the termination fee shall be applied.

On No Contract with Fibre:

New Address is Fibre Ready No change in plan, no fees. Connection is transferred to new address
New Address is VDSL Ready Your plan will change to the VDSL equivalent of your current plan.
New Address doesn't have fibre or VDSL You will need to close your account with MyRepublic. No service can be provided
New Address has another provider If you don't wish to continue with MyRepublic services, you may terminate your account.

On Contract with VDSL:

New Address is Fibre Ready You will be moved onto Fibre as part of relocation process, your plan will move to the fibre equivalent of your current plan. 
New Address is VDSL Ready

No change in plan, no fees. Connection is transferred to new address.

Standard VDSL migration process will apply at new address once Fibre becomes available

New Address doesn't have fibre or VDSL You will need to close your account with MyRepublic. No service can be provided
New Address has another provider If you don't wish to continue with MyRepublic services, cancellation fee shall be applied. 

On No Contract with VDSL:

New Address is Fibre Ready You will be moved onto Fibre as part of relocation process, your plan will move to the fibre equivalent of your current plan. 
New Address is VDSL Ready

No change in plan, no fees. Connection is transferred to new address.

Standard VDSL migration process will apply at new address once Fibre becomes available

New Address doesn't have fibre or VDSL You will need to close your account with MyRepublic. No service can be provided
New Address has another provider If you don't wish to continue with MyRepublic services, you may terminate your account.
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