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What do I do if I have to move to another address?

Are you moving to another address? Your MyRepublic connection can move with you for free when you relocate to your new house.

Depending on your existing connection and the fibre availability at your new address, we can transfer your connection to your new address. Contact our customer services team at 0508 MYFIBRE (6934273) to submit your relocation request. 

Please refer to the below tables for additional details. 

On Contract with Fibre:

New Address is Fibre Ready No change in plan, no fees. Connection is transferred to new address
New Address is VDSL Ready, Fibre coming within next 2 months

No change in plan, no fees. Connection is transferred to new address and moved to Fibre once available

New Address is VDSL Ready, Fibre more than 2 months away If you want to continue MyRepublic services, your existing contract shall be cancelled (with no termination fee) and you will have to start a new contract for VDSL. 

On the other hand, if you don't wish to continue with MyRepublic services, termination fees will be applied.
New Address doesn't have fibre or VDSL You have to cancel your contract with MyRepublic. Termination fee for the contract is applied.
New Address has another provider If you don't wish to continue with MyRepublic services, the termination fee shall be applied.

On No Contract with Fibre:

New Address is Fibre Ready No change in plan, no fees. Connection is transferred to new address
New Address is VDSL Ready VDSL is not available on No Contract, you will need to relocate to current standard VDSL contract
New Address doesn't have fibre or VDSL You have to close your account with MyRepublic.
New Address has another provider If you don't wish to continue with MyRepublic services.

On Contract with VDSL:

New Address is Fibre Ready Customer will be moved onto Fibre as part of relocation process, with no fees.

If you don't wish to continue with MyRepublic services, termination fee shall be applied.
New Address is VDSL Ready

No change in plan, no fees. Connection is transferred to new address.

Standard VDSL migration process will apply at new address once Fibre becomes available

New Address doesn't have fibre or VDSL You have to cancel your contract with MyRepublic. Termination fee for the contract is applied.
New Address has another provider If you don't wish to continue with MyRepublic services, cancellation fee shall be applied. 
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